@Motman wrote:
When I go into the channels they don't work and when watching YouTube or disney plus they glitch or run out of sequence lips move then speech. The WiFi is ok as I can use youtube or other apps on my phone no problem.
Something to be aware of - just because YouTube works on other devices isn't a sign that your WiFi signal is strong and stable enough for the stream platform. On a mobile phone YouTube would buffer some of the content locally so any small drops in connections you would unlikely notice.
The Skys streaming platform won't buffer locally as everything you run including the apps are running remotely from Sky's servers.
If your speed meets the minimum recommended ( as suggested in the post above) then another option to test if the WiFi signal is the issue is to connect via Ethernet cable and disable the WiFi in the puck's settings.
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