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Discussion topic: Sky stream connects to EE router but not broadband

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This message was authored by lettice This message was authored by: lettice

Re: Sky stream connects to EE router but not broadband

Posted by a Superuser, not a Sky employee. Find out more

@Sara44 wrote:

Thanks @lettice, have done that on my phone and on map that came up it says it's in Kent and I'm actually in south London so hopefully that's close enough? Does that mean it's ok?


Yes that is fine and Kent is a good match for London.

At least one thing we can dismiss.

Like I said, never been aware of any EE mobile broadband 4 g/5g ever offering up a non uk ip.

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Sky Community Superuser
Sky Stream (2 pucks), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Sky stream connects to EE router but not broadband

@Sara44 Was the phone connected the router wifi?

Exiled in HH
This message was authored by r27488 This message was authored by: r27488

Re: Sky stream connects to EE router but not broadband

I've had issues with a previous 4g router from EE that did this. Connected to the device but not to the internet. Tried a newer 4g model (and a 5G one) and both worked fine. 

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