Sky sports UHD

[Ginnywilliamson]

What's going on with sky sports UHD are they ever going to fix it, what do they say if you phone up and is it worth phoning them

[Nigelb1972]

I'm watching Main Event UHD now and there's nothing wrong with it...

[Fothergill1]

Hi @Ginnywilliamson and welcome to the forum.  You don't mention what your problem is with the UHD sports channels but if the picture is freezing or stuttering it may be a WiFi issue.  Many people find that they have sufficient WiFi speed for HD channels but when watching UHD their WiFi struggles

This speed being received at the puck can be checked with the Netflix App (Get help > Check network) and is often much less than you might expect. The minimum speeds  recommended by Sky are as follows:

HD = 25mbps

UHD = 30mbps

HD + 1 puck = 30mbps

UHD + 1 puck = 35mbps

These speeds assume there is nothing else in your home using up your WiFi bandwidth.

[Rookey007]

I guess it the freeze or jumping or judder what ever people call it?