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Discussion topic: Sky scream remote not working.

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This message was authored by Ceee This message was authored by: Ceee

Sky scream remote not working.

The batteries that came in one of my sky stream remotes have exploded causing it to not work. Dodgy batteries from sky is not making me replace the remote. How do I talk to a human to have a replacement sent out. 


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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith Answer

Re: Sky scream remote not working.

Posted by a Superuser, not a Sky employee. Find out more

you can request a replacement remote via this link: https://www.sky.com/help/forms/streaming-tv-remote

If you have an old Sky Q remote, you can use that as an interim solution whilst you await the new remote.



Sky Stream user. Former Sky+ HD and Sky Broadband customer
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NOT a Sky Employee

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith Answer

Re: Sky scream remote not working.

Posted by a Superuser, not a Sky employee. Find out more

you can request a replacement remote via this link: https://www.sky.com/help/forms/streaming-tv-remote

If you have an old Sky Q remote, you can use that as an interim solution whilst you await the new remote.



Sky Stream user. Former Sky+ HD and Sky Broadband customer
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue


NOT a Sky Employee

This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: Sky scream remote not working.

Posted by a Superuser, not a Sky employee. Find out more

@Ceee Luckily you can order a free replacement online so you don't need to wait in a queue to speak to someone. The following link takes you to the relevant form: Streaming TV replacement remote 

 

If you have one available you can use a Sky Q remote while you wait for a replacement to arrive.

 

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