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Discussion topic: Sky q mini to sky stream

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This message was authored by Robertv2021 This message was authored by: Robertv2021

Sky q mini to sky stream

can i change my package from sky q mini to sky stream? 

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This message was authored by GD1 This message was authored by: GD1

Re: Sky q mini to sky stream

Posted by a Superuser, not a Sky employee. Find out more

@Robertv2021  To change  a Q mini you will need to forego Sky Q altogether, once you get stream & activate this your Q subs will cancel as you can only have one, not both.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Sky q mini to sky stream

Posted by a Superuser, not a Sky employee. Find out more

@Robertv2021 wrote:

from sky q mini to sky stream? 


And it's not possible to have a Q Mini by itself, so you must currently have a main Q box at the address as well.  Having two screen outputs from Stream requires two Pucks and the Whole Home subscription supplement on top of Ultimate TV.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Robertv2021
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This message was authored by Robertv2021 This message was authored by: Robertv2021

Re: Sky q mini to sky stream

I have a main sky q and i have a sky q mini and internet, i wanted to see if i could get the sky stream instead of having the sky q mini

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Sky q mini to sky stream

Posted by a Superuser, not a Sky employee. Find out more

@Robertv2021 wrote:

 i wanted to see if i could get the sky stream instead of having the sky q mini


No.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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