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Discussion topic: Sky puk no sound

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Angela79
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This message was authored by Angela79 This message was authored by: Angela79

Sky puk no sound

‎10 May 2024 10:25 AM

My sky punk has perfect pic but no sound I've reset checked sound settings etc but nothing 

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GD1
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Superuser
This message was authored by GD1 This message was authored by: GD1

Re: Sky puk no sound

‎10 May 2024 10:30 AM

Posted by a Superuser, not a Sky employee. Find out more

@Angela79  Have you tried unplugging the puck for a few minutes then plug back in as this cures most issues.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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Padam_Padam
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This message was authored by Padam_Padam This message was authored by: Padam_Padam

Re: Sky puk no sound

‎10 May 2024 10:45 AM

@Angela79 

Also try cycling through the audio output options on the puck - change from PCM to Dolby Digital to Dolby Digital+ and see if that sparks the sound into life. 

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