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Discussion topic: Sky puck remote becomes unresponsive on Simpsons season 35

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This message was authored by Jjjjjjjjjjjjj This message was authored by: Jjjjjjjjjjjjj

Sky puck remote becomes unresponsive on Simpsons season 35

Hi,

This is my first post, I assume Sky Puck goes into the same queue as Sky Glass. 

 

When I try to watch previous episodes of the Simpsons season 35,

  • My Sky Puck remote stops working
  • The adverts play but the timer remains at 2 seconds
  • After the adverts it fast forwards
  • The reset button on the underside of the puck stops working
  • Unplugging and plugging back in is the only way that I have found to resolve the issue .

Any help would be greatly appreciated.

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