Sky puck keeps saying sorry because of a technical issue

[Blue9]

I have not used the sky puck for a few months but when I try to use it I keep getting the message sorry because of a technical issue you're experiencing limited service.   We have had a new router since it was last used but the tv I am using gets the signal and plays Netflix with no issues 

[Blue9 · Accepted solution]

After leaving it switched on for half an hour it spring into life and gave itself an update.  Working fine now