Discussion topic: Sky puck issues won’t connect in bedroom anymore

This message was authored by: Aysha1973 · ‎01 Oct 2024

Tried everything for pick to work in bedroom it won't connect I've tried unplugging waiting etc,nothing happening I've tried pressing button underneath and no light comes on? Could it be I need a new puck sending out?

This message was authored by: mikealanr · ‎01 Oct 2024

@Aysha1973

This is very similar to the outage the other week. Have you tried the recovery procedure as outlined in step 4 here: https://www.sky.com/help/articles/power-issue-help-sky-glass-sky-stream-puck

MikeAlanR

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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

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Discussion topic: Sky puck issues won’t connect in bedroom anymore

Sky puck issues won’t connect in bedroom anymore

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