Discussion topic: Sky puck connecting to hub and not booster
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Message posted on 29 Nov 2024 06:25 PM
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Sky puck connecting to hub and not booster
My sky puck seems to prefer connecting to a further away and therefore slower hub rather than the booster. Can I force the connect to the booster as it's quicker and closer
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Message posted on 30 Nov 2024 09:58 AM
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Re: Sky puck connecting to hub and not booster
Hi there @Nathan2280 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Message posted on 04 Dec 2024 10:41 AM
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Re: Sky puck connecting to hub and not booster
Hi @Nathan2280
A private chat was started but there was no response within 48 hours so it has automatically closed.
If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.
Tom
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