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Discussion topic: Sky puck box not working tried turning off for 2 minutes then rebooted it still not on so said 2 min

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This message was authored by: RebeccaShave

Sky puck box not working tried turning off for 2 minutes then rebooted it still not on so said 2 min

Sky puck box not working so first turned off for 2 minutes then tried to reboot for 10 minutes and also unplug wires in pick box it light on then off not working and **bleep** off

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This message was authored by: lettice

Re: Sky puck box not working tried turning off for 2 minutes then rebooted it still not on so said 2

Posted by a Superuser, not a Sky employee. Find out more

Try the recovery procedure in step 4 of this Sky help article;

 

https://www.sky.com/help/home/sky-tv/sky-tv-stream/fixing-a-problem-sky-stream/fixing-sky-glass-sky-...

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Protect smart tech kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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