Sky is not apearing on the TV

[Olwyn61]

Sky is not working or showing on the TV. When we switch the TV on we are just seeing the HDMI1 sign and nothing else . We have checked the control and put new batteries in . Not sure whst rlse we can do . Sky have checked the broadband and say it is ok ??Have already written problem 

[Annie+UK]

Please answer the following question so that your thread can be moved to the correct place, where you're more likely to get help with your query

Which Sky TV Service do you have?

• Sky Plus (Satellite box)
• Sky Q (Satellite box)
• Sky Stream (Internet box)

[GD1]

@Olwyn61  Which Sky box is this relating to?  SKy+HD, Sky Q or Sky stream?

That message also has nothing to do with broadband, are you sure you are using the correct HDMI input for the Box?  Have you used the TV's remote to cycle through the inputs?

[Daniel0210]

@Olwyn61 

Your duplicate thread on the Sky Q board has been removed. So do you have Sky Q because you still haven't said. 

[Olwyn61 · Accepted solution]

Thanks for your reply . It is a streaming box