Sky broadband keeps going offline via sky stream

[Jonathanphillip]

We add issues last night tv channels going off air  saying you have technical issues with the channel  then Broadband connection showing as offline not connected all over the place really 

[martswain]

@GD1 (Removed)

Stream was sold originally as requiring a minimum broadband speed of 10 Mbps and it certainly was the case when I BOUGHT my puck.

It actually uses around 8 Mbps of bandwidth in HD according to many who have tested it, me included.

The increase in recommended speed was nothing to do with a change in technology but backside covering by Sky to allow for a typical home environment.

What is does need is a stable stream which is not always the case over WiFi irrespective of the home's incoming internet connection speed.

Moderator note: Removed inappropriate remarks

[Jonathanphillip]

I also read on screen the broadband needs refreshing on homepage so I pressed the home button via controller and it seems fine wasn't sure if it was the hub needs restarting 

[Jonathanphillip]

Cheers for that info 👍 👌