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Discussion topic: Sky Stream - sound out of stnc

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This message was authored by Richiedoo This message was authored by: Richiedoo

Sky Stream - sound out of stnc

Got Sky Stream yesterday and have a problem with the sound out of sync. I have gone to settings and changed the audio delay a few times but the sound is still out of sync. Any suggestions please?


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Richiedoo
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This message was authored by Richiedoo This message was authored by: Richiedoo Answer

Re: Sky Stream - sound out of stnc

Problem solved!  I changed the Digital audio output HDMI' from Auto to 'PCM Stereo' and sound is now perfect!

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Richiedoo
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This message was authored by Richiedoo This message was authored by: Richiedoo Answer

Re: Sky Stream - sound out of stnc

Problem solved!  I changed the Digital audio output HDMI' from Auto to 'PCM Stereo' and sound is now perfect!

This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: Sky Stream - sound out of stnc

Posted by a Superuser, not a Sky employee. Find out more

@Richiedoo wrote:

Problem solved!  I changed the Digital audio output HDMI' from Auto to 'PCM Stereo' and sound is now perfect!


Hi @Richiedoo That is the advice given by Sky for a temporary workaround whilst they fix the issue.  My lip sync issues (which was never very bad) disappeared when I was updated to the QS028 build version but this was certainly not the case for many subscribers.  They have just started rolling out QS030 to some of the pucks and people are reporting that this has solved their lip sync issues so fingers crossed that they have now found a permanent fix.

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