Discussion topic: Sky Stream playlist and catch up not fit for purpose with Sky Sports
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 27 Dec 2024 10:27 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Sky Stream playlist and catch up not fit for purpose with Sky Sports
I had another thread about the Darts missing sessions, but having struggled to enjoy the Darts in the run up to Christmas on my new Sky Stream I have to say it is unlikely that I will keep it beyond the 31 day cooling off period as it seems the problem is bigger than I thought.
I know that the Stream is not a PVR, but it still offers to "record" things, and yes I realise that live sports will run over the allotted time occasionally, but surely that's what the catch up service is for?
Not so it would seem and it smacks me right round the face as sheer incompetence from Sky.
If I had a Sky Q system then I would just record the following programme to ensure I didn't miss anything becuase it appears Sky are too useless to make sure the EPG keeps up to date with over running live sports programmes.
A number of times now the last game of the Darts will be missing the end, in what is usually a good game as the PDC and Sky deliberately schedule the best games last!
That's if you can even find any sessions you are after, many with the wrong picture to go with the games and others under the "series 1" tab and others in the, er, "other" tab.
I pay for the UHD so I expect the games in UHD (as they are broadcast in this format), and the majority of them are, but for some reason some episodes in the "Darts" tab on the Home screen, or in the Sports tab, or in my playlist only have an HD option (channel banners have reverted back to "Sky Sports F1" as well over Xmas and not "Sky Sports Darts").
So I was enjoying the Aspinall game in the evening session of D4, cuts off halfway through the game, still don't know the result as I was hoping it would appear, even under the separate games that randomly appear, but no. It's still there in my playlist, missing the end of the game.
Same thing happened at the end of the Clayton v Mansell game on the 23rd's afternoon session, it's the last set, sudden death decider and it cut off right near the end.
I did manage to find that one lurking around one of the darts categories in HD and it DID have the ending of the game, so I managed to see that, but it just goes to show, it can be done - only incompetence means it is not done routinely. Plus I pay extra for UHD, so why could I watch over 4 hours of that session in UHD, but not the last 15 minutes? It's been 9 days since the Aspinall session and it's still missing the end!
To round it off, the very last session before Xmas, 23rd Dec, 7pm and I'm enjoying the Cross v Williams last game, it's very close, 1-1 in sets and 1-1 in legs in the 3rd set and, you guessed it, the scheduled 4hr 31 mins have passed to too bad, you miss the end. Can't see any other feed that will have what could be another 30 minutes of action.
And now it seems the Darts tab just gives 40-50 minute highlights of the sessions, there's no way to access the full sessions (or part sessions as the case may be), except the ones in my playlist.
Honestly, you really couldn't make this up - Sky Stream is now NOT a new product so they should have this basic functionality working by now. It really is quite an unintuitive system.
I took out Sky Stream mainly for the sports and mainly for the Darts so this is not going to work going forward when the Premier League is on every week and the matches regularly run over the alloted time, is it just going to be the same and I'll miss the final every week?
What about the Masters Golf? The Open? Will I watch all the days play on catch up and then the ending is missing because it went to a play off and overran the schedule?
Absolute number one basic stuff for this just to work so that the end of events aren't missed.
Once again, total incompetence and I would warn others thinking they will be able to playlist or catch up on their favourite sports to think twice because, for me, the service is virtually unusable if it cannot be relied upon.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 28 Dec 2024 10:58 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Sky Stream playlist and catch up not fit for purpose with Sky Sports
I totally agree. I pay for Sky sports streaming and I've been gutted to miss some of the main darts matches, especially as it is being hosted by Sky sports live
Message posted on 13 Sep 2025 09:30 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Sky Stream playlist and catch up not fit for purpose with Sky Sports
Totally agree. Watched rugby off playlist this morning ( live game finished hours earlier ) and last half hour of game is missing. ( actual match kicked off on time and there was no significant overtime ). 12 hours on, that "recording" still has the last 30 missing.
Presently I have the rugby championship series ticked off on playlist. The first round matches are available as are the third and fourth round matches but the second round matches are missing ! ?? Also, one of the third round matches only has 25 mins of content; obviously most of that match is missing !
Sky are obviously wanting their streaming service to eventually replace their satellite systems; presently for sport, their streaming/playlist/cloud option (sky stream) is vastly inferior to their hard disk/ true recording option.(sky q ) Sky Stream is NOT a new product, surely Sky should've sorted any glitches by now !
Message posted on 14 Sep 2025 06:29 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Sky Stream playlist and catch up not fit for purpose with Sky Sports
@EEvans55 email Sky's viewer relations team at viewerR@sky.uk reporting the issues as they can get them fixed if that is possible. Recording glitches happen on satellite systems as well.
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page