Discussion topic: Sky Stream and military families.
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Message posted on ‎30 Dec 2024 11:06 PM
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Sky Stream and military families.
Many military families are unique in that they may spend most of their time in Service Families Accomodation but stay in their own privately owned houses during periods of leave. This isn't too much of a problem with Sky Q, however, if a service family wants to upgrade to Sky Stream, they'll be penalised if they take the Stream home with them. Are there any allowances for military families owing to their circumstances?
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Message posted on ‎30 Dec 2024 11:24 PM
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Re: Sky Stream and military families.
All Sky equipment is intended to be for use at the address registered with them. So far as I'm aware, there aren't any exceptions, unfortunately.
Message posted on ‎31 Dec 2024 09:17 AM
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Re: Sky Stream and military families.
@Edwin+G+D Within the UK you would be able to change the address when moving, if it involved bases outside the UK then I'm afraid even Sky Q legally shouldn't be used outside the UK & Ireland as your subscription permit that.
Fo oversees TV BFBS would be the correct service to subscribe to.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on ‎31 Dec 2024 11:29 AM
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Re: Sky Stream and military families.
The continuing insistence by Sky that Stream is only used at a registered address is undoubtedly annoying, and just unnecessary since they dropped the need for a dish. However it's reasonable that they have revenue protection mechanisms in place to deter a single subscription with Whole Home being split between multiple addresses.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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