Sky Stream UHD vs SkyQ UHD - a little confused

[C+r+a+i+g]

I had SkyQ last year (sky sports + Netflix +UHD), but decided to cancel due to price. Sky sent me an email with a Sky Stream offer (sky sports + Netflix + UHD), ie the same as before.

I called Sky to discuss and I was lead to believe would be same, so I ordered.

The email with order states its Netflix standard standard with Ads ?

Is this an error with order and/or email?

• Sky Stream puck
• Sky Ultimate TV - Sky Entertainment with Netflix
• Sky Ultra HD and Dolby Atmos®
• Sky Sports - Complete Pack
• Netflix Standard with Ads

Does the Sky Stream Ultra HD option include Netflix UHD?

[Jones_The_Cat · Accepted solution]

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@C+r+a+i+g wrote:

Does the Sky Stream Ultra HD option include Netflix UHD?

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No. You need to pay an additional £11pm for Netflix Premium. It used to be an additional £8 but this recently increased. The Sky Stream UHD/Atmos pack only affects Sky channel content and has nothing to do with Netflix. 

Sky Q also recently changed their packages and have unlinked HD/UHD to the Netflix subscription tiers. You now need to pay a whopping £15pm for Netflix Premium on Q, on top of any charges for HD and UHD on the Sky channels. 

[Exiled-in-HH]

Netflix pricing on Sky was updated to align with Neflix's pricing recently.

[C+r+a+i+g]

Mmm, thanks. Looks like I will be cancelling order then, as it was not made clear on the call to Sky that I wouldn't get Netflix UHD. Another £11 will make the Stream deal worse than the SkyQ deal.