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Discussion topic: Sky Stream Netflix suddenly asking for an account pin

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This message was authored by AndyMc1 This message was authored by: AndyMc1

Sky Stream Netflix suddenly asking for an account pin

My Netflix via my Sky Stream account has just started asking for a 4 digit pin to access, as the account has a lock suddenly appeared on it. It was OK yesterday, today its asking for a PIN and we havent set this up.

 

I cant log into my old Netflix account to check any settingsas Sky Stteam took control of it when we moved across and it was effectivly cancelled via NETFLIX.

 

Tried ringing Sky - they pointed me here.

 

ANy ideas how I can turn this account lock off and access Netflix again?

 

 

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Sky Stream Netflix suddenly asking for an account pin

Posted by a Superuser, not a Sky employee. Find out more

Sounds like you have a pin set up in your profile.

 

Might be worth taking a read of this.

 

https://help.netflix.com/en/node/114277

Sky Stream and Sky Broadband customer

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