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Discussion topic: Sky Stream Netflix suddenly asking for an account pin

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Avatar for AndyMc1
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This message was authored by: AndyMc1

Message posted on ‎10 Mar 2024 07:29 PM

Sky Stream Netflix suddenly asking for an account pin

My Netflix via my Sky Stream account has just started asking for a 4 digit pin to access, as the account has a lock suddenly appeared on it. It was OK yesterday, today its asking for a PIN and we havent set this up.

 

I cant log into my old Netflix account to check any settingsas Sky Stteam took control of it when we moved across and it was effectivly cancelled via NETFLIX.

 

Tried ringing Sky - they pointed me here.

 

ANy ideas how I can turn this account lock off and access Netflix again?

 

 

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Avatar for MarkGoldsmith
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This message was authored by: MarkGoldsmith

Message posted on ‎10 Mar 2024 07:38 PM

Re: Sky Stream Netflix suddenly asking for an account pin

Posted by a Superuser, not a Sky employee. Find out more

Sounds like you have a pin set up in your profile.

 

Might be worth taking a read of this.

 

https://help.netflix.com/en/node/114277

Sky Stream, Sky Glass Air and Sky Broadband customer

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