Sky Sports UHD picture keeps stuttering

[Scottish-UK]

I'm affected as well.

sky stream wired to Ethernet to sky router on a 73mbps internet connection.

sonos beam with LG Oled TV. 
Was terrible watching Man Utd v Everton tonight.

i also noticed that the on screen display would turn on by itself every 15 mins or so as if I touched the remote.

i suspect it's a backend issue as it used to be ok. 

[Flukes-Man]

Been having exactly the same problem with juddering/stuttering and freezing, it's been happening for ages on and off, sometimes you can watch the f1 and the football no problems, other times they're borderline unwatchable, I know it's not an internet issue as I've wired it straight to the router with an Ethernet cable, it's receiving 89-90mbps according to the Netflix test and is on a fibre optic 2.5gbps broadband. One thing I have noticed is the pick does get quite warm so I'm not sure if it overheats and the chip just has a bit of a tantrum😂

[pingloss]

I know it's a futile request since this a community forum with no direct line to any technical support team but what's the chances of this being acknowledged or at least an update to say the reports are being investigated?