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Discussion topic: Sky Puck sound output is too loud

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This message was authored by: MikeR2

Sky Puck sound output is too loud

When my tv is at a suitable volume for other inputs, turning on the puck gives an almost deafening output.  It is ok if I remember to reduce the tv volume to almost nil first, but surely this should not be necessary?  Any advice welcome.

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This message was authored by: Chrisee

Re: Sky Puck sound output is too loud

Posted by a Superuser, not a Sky employee. Find out more

@MikeR2 there are no volume adjustments on the pucks. A few TVs allows you to adjust the volume for each HDMI input so look at your TV's settings.to see if you can adjust it there.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: MikeR2

Re: Sky Puck sound output is too loud

Thanks for getting back to me.  Unfortunately my tv doesn't have this facility.  In fact, due to the dearth of input sockets, I have to use a switcher, so three inputs share this HDMI input.  The idea was good though!

 

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