Sky Playlist disappeared two mornings in a row

[AngloYorkshire]

For the past two mornings I have switched on Sky Stream and both mornings I have had no playlist?

Lost everything I had the first time. Set some back manually and then they disappeared the next morning.

Rebooted the puck and no change.

Many thanks in advance

[Addie15]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[martino1]

Hi, did you resolve this?  I've had the same problem for weeks now and tried everything