F1 live recording keeps skipping for 30 seconds, anyone else having this problem?

[Lesley666]

We are on to them now and this guy doesn’t know of an issue either!

[SGB017]

I've just been on the phone to them - said they know about the issue, but would only offer £15 compensation 

[Lesley666]

After forcing our point just got £25 Tesco vouchers 

[RobL817]

Attempting to watch the Hungarian GP on playlists with Stream. Every 30s or so, it is jumping forward 2 - 3 seconds at a time. I've checked wifi speed, reset box and tried all other fixes I can find. 

Extremely infuriating, as I have been a sky customer for some time; had to switch from Q to Stream when I moved house. The service, since switching, has been awful. 

Can this inability to provide a stable service be grounds to get out of my contract early? I think it's time to change from a company who is just out to make money and move to one that actually provides a good service!

[mattyhudds]

Same issue looked forward to watch hungarian GP. Cant record have to trust stream which is rubbish. Skips a few seconds every 30 seconds. Un watchable. Cant watch UHD at a later date aswell. Even though they sold it u can do everything from Q box but i could record UHd. This iant gud enough at all. And sky just ignoring the issue as usual. 

[mattyhudds]

Same issue. Rubbish. Ruined my evening cant watch that rubbish stream. Skips few seconds every 30 seconds 

[JamesR3]

Exactly the same issue here too. Broadband speed ckecked - 60mb

can anyone provide a solution?

[Rajansingh]

Same, we are trying to watch it and it keeps skipping! Absoulety rubbish..especially after paying so much for SKY per month!!!!!

[CotswoldExile]

Same issue here, trying to watch the Hungarian GP.  I was on the fence given the cost, as I really only subscribe for F1 coverage. I'm going to cancel my contract as this makes it unwatchable. The inability to watch races on Sky Go, the constant issues with streaming quality (buffering used to be a big issue in live races for me, despite a 350mbps connection) and now this, it's unbelievable. They apparently do not care about the quality of the Stream service.

[mattyhudds]

solution is watch on Ch4 now highlights that seems full race 2 hours long. On lap 4 now

[OBdarb]

This is an absolute joke, I rang customer service and they said they had no reports of this happening. Tried the usual reboots etc.

The final piece of advice I was given was to wait and see if I can watch it on the sky sports app on my phone. Are they taking the ****?

[mattyhudds]

Embarassing for aky but watch the race on ch4 now. Says highlights bit hasnt skipped anything nor has it skipped. Stream service is a joke.

[Neil+Essex]

I'm done with Sky Stream 

Reverting back to Sky Q in the morning as I'm still within cooling off period . 

[kad20000]

Absolute joke. Seems an issue Sky's end by the sounds. Really annoying. Anyone spoke to sky?

[IanTS]

There seems to be something wrong with the Hungarian F1 stream because many of us are seeing the same 2-3 second skip every couple of minutes. It's NOT my internet connection - I have 500Mbps Fibre to premises running (according to Netflix on the puck at 443.7Mbps) 

Looking a the price I'm paying for the 500Mbps Sky Fibre connection and the Sky Stream infrastructure I'm feeling very unhappy. 

Just waiting for Sky to blame Crowdstrike!!