16 May 2024 02:44 PM
Since having my sky stream put in Monday, the voices dont match the people's faces, on ever channel is slow. and unbearable to watch. We have tried putting the wifi off and the tv but nothing seems to be working!
16 May 2024 02:51 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @LindseyJones welcome to the forum. This is a known issue which Sky are working to fix but it is taking a while. The temporary workaround they suggest whilst the try to fix it is to change your audio settings to PCM or Passthrough. On my setup PCM seems to have sound drop outs so I have set mine to Dolby Digital Plus which seems to work for me.
There is a fairly comprehensive thread on the issue HERE