24 Apr 2023 12:34 PM
I have received my sky stream puck can I use it streaight away or do I have to waiting untill my sky broadband is active on the 3/5/23
i switched from bt to sky so sky have broadband at the moment.
24 Apr 2023 12:45 PM
@Cwhite11 wrote:I have received my sky stream puck can I use it streaight away or do I have to waiting untill my sky broadband is active on the 3/5/23
i switched from bt to sky so sky have broadband at the moment.
If your broadband from your previous supplier is still active then you can absolutely use it with your puck. It's pretty much useless without any broadband at all!
24 Apr 2023 12:46 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @Cwhite11
Yes you activate and use today.
Thanks,
Tim
24 Apr 2023 12:46 PM - last edited: 24 Apr 2023 12:47 PM
Hi @Cwhite11 Yes if your BT internet is still connected you can indeed activate your Sky stream puck, best connected via Ethernet, but if your speed is high enough wifi should be ok,
all you will need to do on Sky broadband connection day is update the wifi setting on the puck,
hope that helps,