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Discussion topic: Screen says not connected. Took on-screen advice, and went into settings then network . Nothing!

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Message posted on ‎14 May 2024 10:24 AM

Screen says not connected. Took on-screen advice, and went into settings then network . Nothing!

Followed instruction, no reset box came up. No WPS button on router.

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This message was authored by: GD1

Message posted on ‎14 May 2024 11:22 AM - last edited: ‎14 May 2024 11:23 AM

Re: Screen says not connected. Took on-screen advice, and went into settings then network . Nothing!

Posted by a Superuser, not a Sky employee. Find out more

@IanCraig1  If you have the Black upright hub the wps button is on the right hand side of the hub.

 

Where's the WPS button_.png

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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