Discussion topic: Returned to sky new hub poorer picture
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Message posted on 12 Jun 2025 05:03 PM
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Returned to sky new hub poorer picture
I recently returned to sky tv, got a new hub and paid for upgrade to better picture but this doesn't seem to have happened. How can I check to see if I've been upgraded to UHD?
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Message posted on 12 Jun 2025 05:06 PM
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Re: Returned to sky new hub poorer picture
Are you a Sky Q, Sky Stream or Glass customer ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 12 Jun 2025 05:40 PM
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Re: Returned to sky new hub poorer picture
Hi I've got stream ( last box was Q)
Message posted on 13 Jun 2025 07:48 AM
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Re: Returned to sky new hub poorer picture
You'll need to check your billing to see if you are paying the UHD supplement, but remember that only a limited range of content is native UHD (and none of the regular broadcast channels in the EPG are)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 13 Jun 2025 04:26 PM
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Re: Returned to sky new hub poorer picture
@Noname6 If you have the sports package, go to channel 401, or 922 the majority is broadcast in UHD and it will say so in the top right hand corner.
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