0

Discussion topic: Returned to sky new hub poorer picture

Reply
This message was authored by: Noname6

Returned to sky new hub poorer picture

I recently returned to sky tv,  got a new  hub and paid for upgrade to better picture but this doesn't seem to have happened. How can I check to see if I've been upgraded to UHD?

Reply

All Replies

This message was authored by: caesarome

Re: Returned to sky new hub poorer picture

Posted by a Superuser, not a Sky employee. Find out more

@Noname6 

Are you a Sky Q, Sky Stream or Glass customer ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Avatar for Noname6
Level 1 icon
Topic Author
This message was authored by: Noname6

Re: Returned to sky new hub poorer picture

Hi I've got stream ( last box was Q)

 

This message was authored by: TimmyBGood

Re: Returned to sky new hub poorer picture

Posted by a Superuser, not a Sky employee. Find out more

@Noname6 

 

You'll need to check your billing to see if you are paying the UHD supplement, but remember that only a limited range of content is native UHD (and none of the regular broadcast channels in the EPG are)

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: Stephen+Mourton

Re: Returned to sky new hub poorer picture

@Noname6  If you have the sports package, go to channel 401, or 922 the majority is broadcast in UHD and it will say so in the top right hand corner.

Reply