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Discussion topic: Received stream pick but remote was damaged

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This message was authored by Sammy122 This message was authored by: Sammy122

Received stream pick but remote was damaged

hi, I received my second sky stream puck but the remote that came with was already damaged as I could hear a rattling sound inside it. It doesn't work at all, I've been using my previous remote to get it working. 
would it be possible for you to send a replacement please, thanks


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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith Answer

Re: Received stream pick but remote was damaged

Posted by a Superuser, not a Sky employee. Find out more

@Sammy122 This is a community forum of other customers so you aren't speaking with Sky Customer Services here.

 

you can request a replacement remote via this link: https://www.sky.com/help/forms/streaming-tv-remote



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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith Answer

Re: Received stream pick but remote was damaged

Posted by a Superuser, not a Sky employee. Find out more

@Sammy122 This is a community forum of other customers so you aren't speaking with Sky Customer Services here.

 

you can request a replacement remote via this link: https://www.sky.com/help/forms/streaming-tv-remote



Sky Stream and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
Sammy122
Topic Author
This message was authored by Sammy122 This message was authored by: Sammy122

Re: Received stream pick but remote was damaged

@MarkGoldsmith @Thanks for your help, it's much appreciated. 

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