06 Dec 2023 12:25 PM
hi, I received my second sky stream puck but the remote that came with was already damaged as I could hear a rattling sound inside it. It doesn't work at all, I've been using my previous remote to get it working.
would it be possible for you to send a replacement please, thanks
06 Dec 2023 12:30 PM
Posted by a Superuser, not a Sky employee. Find out more@Sammy122 This is a community forum of other customers so you aren't speaking with Sky Customer Services here.
you can request a replacement remote via this link: https://www.sky.com/help/forms/streaming-tv-remote
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue
06 Dec 2023 12:30 PM
Posted by a Superuser, not a Sky employee. Find out more@Sammy122 This is a community forum of other customers so you aren't speaking with Sky Customer Services here.
you can request a replacement remote via this link: https://www.sky.com/help/forms/streaming-tv-remote
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue
06 Dec 2023 01:33 PM
@MarkGoldsmith @Thanks for your help, it's much appreciated.