Discussion topic: Received stream pick but remote was damaged

This message was authored by: Sammy122 · ‎06 Dec 2023

hi, I received my second sky stream puck but the remote that came with was already damaged as I could hear a rattling sound inside it. It doesn't work at all, I've been using my previous remote to get it working.
would it be possible for you to send a replacement please, thanks

This message was authored by: MarkGoldsmith · ‎06 Dec 2023

@Sammy122 This is a community forum of other customers so you aren't speaking with Sky Customer Services here.

you can request a replacement remote via this link: https://www.sky.com/help/forms/streaming-tv-remote

Sky Stream user. Former Sky+ HD and Sky Broadband customer
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This message was authored by: MarkGoldsmith · ‎06 Dec 2023

@Sammy122 This is a community forum of other customers so you aren't speaking with Sky Customer Services here.

you can request a replacement remote via this link: https://www.sky.com/help/forms/streaming-tv-remote

Sky Stream user. Former Sky+ HD and Sky Broadband customer
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue

NOT a Sky Employee

This message was authored by: Sammy122 · ‎06 Dec 2023

@MarkGoldsmith @Thanks for your help, it's much appreciated.

Discussion topic: Received stream pick but remote was damaged

Received stream pick but remote was damaged

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