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Discussion topic: Re: You are only sending me one puck

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This message was authored by: Bonnie11

Re: You are only sending me one puck

I ordered sky ultimate as I read that it was for upto 2 devices.

I have ordered whole home  at £13 month which is a total rip off.

I have only received 1 more puck.

There was nothing as king how many pucks I would like.

this good deal I got is getting  more and more expensive 

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This message was authored by: lettice

Re: You are only sending me one puck

Posted by a Superuser, not a Sky employee. Find out more

Did you order more than one puck, the Whole Home monthly package does not add any additional pucks.

 

You can order more pucks at £39.95 (one off non refundable fee) from your MySky account, under products.

 

Whole Home covers all below as a monthly fee.


Whole Home lets you watch different shows on different TVs at the same time on up to six Sky Stream pucks and three Sky Glass TVs.

With the Whole Home pack you can also watch on four devices at the same time on the Sky Go app and on your games consoles.

 

More info here;

https://www.sky.com/help/articles/watching-sky-in-different-rooms-sky-glass

 

 

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
This message was authored by: TimmyBGood

Re: You are only sending me one puck

Posted by a Superuser, not a Sky employee. Find out more

@Bonnie11 wrote:

I ordered sky ultimate as I read that it was for upto 2 devices.


Two simultaneous devices using the bundled Netflix subscription.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: Exiled-in-HH

Re: You are only sending me one puck


@Bonnie11 wrote:

I ordered sky ultimate as I read that it was for upto 2 devices.

I have ordered whole home  at £13 month which is a total rip off.

I have only received 1 more puck.

There was nothing as king how many pucks I would like.

this good deal I got is getting  more and more expensive 


Do you have a link to where you read that?

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