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Discussion topic: Re: My sky remote back not opening to put batteries in

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This message was authored by: Paco3

Re: My sky remote back not opening to put batteries in

Doesn't open

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This message was authored by: Jporch316

Re: My sky remote back not opening to put batteries in

Posted by a Superuser, not a Sky employee. Find out more

Hi @Paco3 

 

@try holding the remote between your hands keeping your hand straight - then move your hands in opposite directions 

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43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.
This message was authored by: lettice

Re: My sky remote back not opening to put batteries in

Posted by a Superuser, not a Sky employee. Find out more

As mentioned above

 

  1. Remove the back cover of the remote by sliding the cover down. Follow the direction of the small arrow symbol on the back of the remote.

lettice_0-1755724286121.jpeg

 

Put it between your hands and push firmly in opposite directions.
Or try placing on a cushion or wewr some rubber type gloves to aid the grip.
It can be very stiff to begin with but will ease after the first few times of opening.

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Sky Stream with two pucks (former Sky Q and Sky+ customer).
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