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Discussion topic: Problems getting Paramount+

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This message was authored by MikeWinch This message was authored by: MikeWinch

Problems getting Paramount+

Have Sky but cannot seem to receive zParamount + on Sky streaming
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This message was authored by mikealanr This message was authored by: mikealanr

Re: Problems getting Paramount+

Posted by a Superuser, not a Sky employee. Find out more

Hi @MikeWinch 

 

Not a lot of information to go off. Are you a Cinema customer? Have you activated Paramount Plus as per the instructions here:

 

https://www.sky.com/help/articles/using-paramount-plus

 

If yes, are you seeing an error, what's the problem specifically?

 

MikeAlanR 

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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.
This message was authored by Violet2022 This message was authored by: Violet2022

Re: Problems getting Paramount+

Yes I'm a cinema customer with netflix also but the paramount +app will not open although it says I subscribe 

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Problems getting Paramount+

Posted by a Superuser, not a Sky employee. Find out more

@Violet2022 wrote:

Yes I'm a cinema customer with netflix also but the paramount +app will not open although it says I subscribe 


What do you mean when you say "will not open"? Can you explain what actually happens?

 

Have you tried rebooting your Sky Stream puck by unplugging it for a couple of minutes?



Sky Stream user. Former Sky+ HD and Sky Broadband customer
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