@Ang11- You need to post any thanks in the correct place which is here, otherwise Sky won;t see it https://helpforum.sky.com/t5/Send-Thanks-to-Sky/idb-p/sendthanks
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
