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Discussion topic: Playlist show gone in a few hours

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This message was authored by: Stargazer72

Playlist show gone in a few hours

Hi I've only had Sky Stream for a short while and so far I'm not 100% sure I like it. A couple of days ago I added Karate Kid 2 to a playlist, it was scheduled for today (Sunday 25 May) on Channel 4 HD and my son wanted to watch it. I checked earlier today, it was there ready to play, but when we've sat down to watch it tonight it's not there anymore. It's now saying it'll be available on  Channel 4 on Saturday! 

Is this normal? If so, how can you arrange to watch shows at a later date? Sky Q you'd record it and watch later. But if these programs come and go in such a short space of time it's not going to work for my household. I'm starting to think I've made an error signing up for stream. 

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This message was authored by: mikealanr

Re: Playlist show gone in a few hours

Posted by a Superuser, not a Sky employee. Find out more

Hi @Stargazer72 

 

There is no local recording. Sky steam and glass has two methods of playback one is via the broadcasters app (i.e 4OD, BBC iPlayer etc). In this case the playlist simply acts as a bookmark to the content.

 

The second method is when a recording is recorded to Skys cloud. Here it's like playing back an actual recording via the Sky interface. 

 

The main way of knowing if you are cloud recording is the message you see when adding to playlist. For cloud recording you see " X has been added to playlist and series set to record" opposed to "X has been added to your playlist".

 

Generally all the public service broadcasters don't allow cloud recording and force playback via their app, and it's available in that app when they make it available.

 

This may help: https://www.sky.com/help/articles/sky-stream-faqs

 

MikeAlanR

 

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

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This message was authored by: MarkGoldsmith

Re: Playlist show gone in a few hours

Posted by a Superuser, not a Sky employee. Find out more

@mikealanr wrote:

Hi @Stargazer72 

 

There is no local recording. Sky steam and glass has two methods of playback one is via the broadcasters app (i.e 4OD, BBC iPlayer etc). In this case the playlist simply acts as a bookmark to the content.

 

The second method is when a recording is recorded to Skys cloud. Here it's like playing back an actual recording via the Sky interface. 

 

The main way of knowing if you are cloud recording is the message you see when adding to playlist. For cloud recording you see " X has been added to playlist and series set to record" opposed to "X has been added to your playlist".

 

Generally all the public service broadcasters don't allow cloud recording and force playback via their app, and it's available in that app when they make it available.

 

This may help: https://www.sky.com/help/articles/sky-stream-faqs

 

MikeAlanR

 


Just to add - looks like the on-demand viewing of Karate Kid Part 2 is only available on Sky Cinema.

 

Its worth noting with films that in some circumstances the broadcaster only has the rights to broadcast it on TV and not to make it available on their on-demand platform.

Sky Stream, Sky Glass Air and Sky Broadband customer

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This message was authored by: Stargazer72

Re: Playlist show gone in a few hours

Thanks for clarifying how the Sky Stream playlists work. I've looked a little closer, Karate Kid 2 was on Film4 this afternoon (13:25-15:50). It seems channel 4 on demand have already removed it but it's scheduled to be on Film4 again this Saturday at 15:00. Is it likely that even though I've added it to a playlist, I won't find it available to watch several hours later again? Is the only way to watch it live or whilst it's on, and watch it in one go?

This message was authored by: MarkGoldsmith

Re: Playlist show gone in a few hours

Posted by a Superuser, not a Sky employee. Find out more

@Stargazer72 wrote:

Thanks for clarifying how the Sky Stream playlists work. I've looked a little closer, Karate Kid 2 was on Film4 this afternoon (13:25-15:50). It seems channel 4 on demand have already removed it but it's scheduled to be on Film4 again this Saturday at 15:00. Is it likely that even though I've added it to a playlist, I won't find it available to watch several hours later again? Is the only way to watch it live or whilst it's on, and watch it in one go?


It would only be available to watch on the Channel 4 app, whilst is being broadcast on one of the Channel 4 channels ( as the channels can be streamed via the app).

 

Sky Cinema looks to be the only place where that film is available to watch on-demand at any time currently.

Sky Stream, Sky Glass Air and Sky Broadband customer

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This message was authored by: Stargazer72

Re: Playlist show gone in a few hours

So this seems to be quite a negative for Sky Stream versus the previous Sky Q. Any TV station airing on their channel a film which previously you could record and watch at a later time to suit you  on Sky Q, you can not do this on Sky Stream. Unless the TV station also has the on-demand rights for that film. So in this example, Film4 have obviously had the rights to show it on live TV but not have it on-demand. Sky Cinema have it, but as someone that doesn't subscribe to Sky cinema I'm unable to watch it. So technically, I'm now in an even worse position than the days of the VHS recorder! Either watch it live or miss it!

This message was authored by: MarkGoldsmith

Re: Playlist show gone in a few hours

Posted by a Superuser, not a Sky employee. Find out more

@Stargazer72 wrote:

So this seems to be quite a negative for Sky Stream versus the previous Sky Q. Any TV station airing on their channel a film which previously you could record and watch at a later time to suit you  on Sky Q, you can not do this on Sky Stream. Unless the TV station also has the on-demand rights for that film. So in this example, Film4 have obviously had the rights to show it on live TV but not have it on-demand. Sky Cinema have it, but as someone that doesn't subscribe to Sky cinema I'm unable to watch it. So technically, I'm now in an even worse position than the days of the VHS recorder! Either watch it live or miss it!


Unfortunately thats the way the broadcasting industry is going. One of the reasons they backed streaming technology is that is allows them better control over the content they produce. The production companies/rights holders have never liked people being able to record content and then watch it whenever they want, with the growth of streaming technology it allows them to to either sublicense their content to third party services or put it behind their own streaming service and thus gain additional, and constant revenue from their own properties.

 

Its worth noting that satelliete television is likely going away at the end of the decade so the future is definitely streaming.

Sky Stream, Sky Glass Air and Sky Broadband customer

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