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Discussion topic: Playlist contents disappeared and ‘Continue Watching’ not showing

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This message was authored by: lettice

Re: Playlist contents disappeared and ‘Continue Watching’ not showing

Posted by a Superuser, not a Sky employee. Find out more

@Gincap wrote:

Right been to the old codger 😂 and faffed a bit more as suggested by @lettice and issue resolved. So thank you. He happy so 👍🏻 and 🤞🏻

 

I had Gen1 glass a blooming nightmare but I have to say the picture quality on his 55" is very pleasing. The UI also looks more organised now too. Does get me thinking 🤔. Oh dear 😳


Good to hear, hope the good experience continues 😀

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
This message was authored by: Jporch316

Re: Playlist contents disappeared and ‘Continue Watching’ not showing

Posted by a Superuser, not a Sky employee. Find out more

@Gincap 

 

The gen 2 is a lot better picture and sound than the gen 1 

 

 

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43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.
This message was authored by: Gincap

Re: Playlist contents disappeared and ‘Continue Watching’ not showing

@Jporch316 Don't want to take this thread off track but going to call get an offer see what it all costs out of curio. 

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This message was authored by: Sussex-Stitcher

Re: Playlist contents disappeared and ‘Continue Watching’ not showing

@Ali881 No, not been on contact with them and they've not been in contact with me.  No changes to my account - no upgrades or additions.  I just went away for a week at the end of July and when I returned home, the playlist was blank and the 'continue watching' rail, when it did bother to show on the homepage, didn't show part-watched programmes / puck didn't recall viewing progress.  I managed to get the playlist issue fixed but no progress on continue watching, or viewing progress.

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