Playlist contents disappeared and ‘Continue Watching’ not showing

[Pollybear]

Now, it's been happening all morning 

[KevNewMedia]

Thank you @Pollybear 

Can you see the Playlist option but it produces an error, or has no content? Of is playlist not available to select?

[Ali881]

Playlist option is there just empty. Nothing in manage all or anywhere 

[martino1]

Hi, try the following which has worked for me so far

Go in to My Sky app on your phone

My Profile 

My Details

Data & Personalisation 

make sure Enable Product Analytics, Personal Recommendations & Profiling

is set to ON (mine was off).  It has fixed may issue for the time being.  I did have to set up my Play Lists again though, they didn't come back, but continue watching started working again also.

[Pollybear]

The playlists are the least of the problems.  I have no TV lists so cannot watch any programs at all!