Playlist contents disappeared and ‘Continue Watching’ not showing

[lettice]

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@Gincap wrote:

Right been to the old codger 😂 and faffed a bit more as suggested by @lettice and issue resolved. So thank you. He happy so 👍🏻 and 🤞🏻

I had Gen1 glass a blooming nightmare but I have to say the picture quality on his 55" is very pleasing. The UI also looks more organised now too. Does get me thinking 🤔. Oh dear 😳

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Good to hear, hope the good experience continues 😀

[Jporch316]

@Gincap 

The gen 2 is a lot better picture and sound than the gen 1 

[Gincap]

@Jporch316 Don't want to take this thread off track but going to call get an offer see what it all costs out of curio. 

[Sussex-Stitcher]

@Ali881 No, not been on contact with them and they've not been in contact with me.  No changes to my account - no upgrades or additions.  I just went away for a week at the end of July and when I returned home, the playlist was blank and the 'continue watching' rail, when it did bother to show on the homepage, didn't show part-watched programmes / puck didn't recall viewing progress.  I managed to get the playlist issue fixed but no progress on continue watching, or viewing progress.

[Wojtek+Falenta]

Been recently experiencing the same thing.  

Its just the latest issue with Sky Stream.  

For me this is the final straw. 

I've endured over a year of interrupted tv, no signal, programmes not loading, randomly disappearing, crackling issues, other sound problems. 

I gave Sky the benefit of the doubt initially as it was a new product and I could appreciate they needed to iron out the kinks, but this is a **bleep**-take now (pardon my language).

Paying the monthly amount for 12+ months and not receiving the product as promised is surely a breech of contract on Sky's part? 

Anyway, I'll be calling to cancel this God-awful service tomorrow