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Discussion topic: Pixilation problems Sky Stream - Disney+ and live stream sport on Prime

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Message posted on ‎28 Dec 2024 05:29 PM

Pixilation problems Sky Stream - Disney+ and live stream sport on Prime

I see multiple threads detailing issues with pixilation via Sky Stream puck. I have 360mps to the house via FTTP, I have tested speed to the puck via Netflix at circa 200mps yet I persistently get pixilation issues on Disney+ and whilst watching live sport on Prime. 

 

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Avatar for Exiled-in-HH
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This message was authored by: Exiled-in-HH

Message posted on ‎28 Dec 2024 08:18 PM

Re: Pixilation problems Sky Stream - Disney+ and live stream sport on Prime

Do you have any issues with your Smart TV's apps?

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This message was authored by: lettice

Message posted on ‎29 Dec 2024 09:55 AM

Re: Pixilation problems Sky Stream - Disney+ and live stream sport on Prime

Posted by a Superuser, not a Sky employee. Find out more

Are you also getting pixelation on live Tv channels or Sky On demand content.

 

If not, and it's just some apps, it could be more related to the apps.

Try turning the judder option to on/off within the Sky Stream Pictue and sound settings.

 

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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