10 Oct 2024 01:23 PM
@squareeyeschris You may be right there. But knowing how noncommittal they usually are about these things, one would hope that any Sky employee accepting responsibility in writing on a public forum means they are at least confident they can fix it eventually.
10 Oct 2024 01:23 PM
Posted by a Superuser, not a Sky employee. Find out more
@squareeyeschris wrote:I hope they were giving a genuine picture of the situation
Sure you don't mean:
"I hope they were giving a genuine pixilated picture of the situation" 😂
10 Oct 2024 02:57 PM
Interesting that Sky today have extended the Sky satellite for a few more years. Wonder how much of this is because of all the issues with Stream service?
10 Oct 2024 03:30 PM
10 Oct 2024 04:06 PM
Just put in a request to cancel stream and go back to sky q.
Had enough of all this to be honest.
10 Oct 2024 05:33 PM - last edited: 10 Oct 2024 05:41 PM
Posted by a Superuser, not a Sky employee. Find out more
@Super+Anthony wrote:
Interesting that Sky today have extended the Sky satellite for a few more years.
It's an additional year, likely just a realignment to match the other SES contract holders (and perhaps to reach the 40th anniversary of Sky Television over satellite)
https://rxtvinfo.com/2024/sky-extends-satellite-tv-service-until-2029/
10 Oct 2024 05:34 PM
So to update I've know cancelled and they wanted £23 extra a month on what I was paying for steam to switch to q.
I've said no .
They know about the pixalataion a s have told me they don't have a timeframe on a fix.
10 Oct 2024 06:56 PM
Might be , but I expect it to be due to the constant issues with stream . 2028 will not be enough time I suspect to get ready for ip only .
10 Oct 2024 07:32 PM - last edited: 10 Oct 2024 07:32 PM
Agree @Neil+Essex that its probably due to all the constant issues
14 Oct 2024 12:47 PM
We also have this problem which is ongoing. The picture either intermittently pixelates or distorts. Sometimes when we turn it on, we get intermittent flashing. This has been happening for the last couple of months. Turning the plug off at the mains and resetting it does cure it for a day or so and then we have the problem again. We are connected to gigalear fibre Wi-Fi and have at least 400mbps. We have tried unplugging the Wi-Fi as well but, again, this only cures the problem for a day or so. Any help would be appreciated
14 Oct 2024 02:21 PM
Exactly the same issues for me. Sky are aware of it @David1424
14 Oct 2024 07:42 PM
Posted by a Superuser, not a Sky employee. Find out more
@Neil+Essex wrote:Might be , but I expect it to be due to the constant issues with stream . 2028 will not be enough time I suspect to get ready for ip only .
Extending by a year also inadvertently gives openreach et al time to complete the fibre rollout ......
14 Oct 2024 10:20 PM
Hi, so my issue has recurred. My pixelation/black screen issues. My pixelation issues
15 Oct 2024 10:18 AM
Don't want to speak too soon, but I've been watching Main Event UHD for the past hour without a single tear or pixelation. First time in months. Fingers crossed this continues.
15 Oct 2024 09:52 PM
Good luck @Bazlowski Fingers crossed, we are all with you,
keep us updated
kind regards