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Discussion topic: Picture Intermittently Pixelating - Many Channels

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This message was authored by Bazlowski This message was authored by: Bazlowski

Re: Picture Intermittently Pixelating - Many Channels

@squareeyeschris You may be right there. But knowing how noncommittal they usually are about these things, one would hope that any Sky employee accepting responsibility in writing on a public forum means they are at least confident they can fix it eventually. 

This message was authored by Skull+Treaty This message was authored by: Skull+Treaty

Re: Picture Intermittently Pixelating - Many Channels

Posted by a Superuser, not a Sky employee. Find out more

@squareeyeschris wrote:

I hope they were giving a genuine picture of the situation


@squareeyeschris 

Sure you don't mean:

"I hope they were giving a genuine pixilated picture of the situation" 😂

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"Sometimes, the only choices you have are bad ones, but you still have to choose"
This message was authored by Super+Anthony This message was authored by: Super+Anthony

Re: Picture Intermittently Pixelating - Many Channels

Interesting that Sky today have extended the Sky satellite for a few more years. Wonder how much of this is because of all the issues with Stream service?

squareeyeschris
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This message was authored by squareeyeschris This message was authored by: squareeyeschris

Re: Picture Intermittently Pixelating - Many Channels

@Skull+Treaty 

 

Arf Arf!

This message was authored by Ant181 This message was authored by: Ant181

Re: Picture Intermittently Pixelating - Many Channels

Just put in a request to cancel stream and go back to sky q.

 

Had enough of all this to be honest.

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Picture Intermittently Pixelating - Many Channels

Posted by a Superuser, not a Sky employee. Find out more

 

@Super+Anthony wrote:

Interesting that Sky today have extended the Sky satellite for a few more years. 

It's an additional year, likely just a realignment to match the other SES contract holders (and perhaps to reach the 40th anniversary of Sky Television over satellite)

 

https://rxtvinfo.com/2024/sky-extends-satellite-tv-service-until-2029/ 

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
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This message was authored by Ant181 This message was authored by: Ant181

Re: Picture Intermittently Pixelating - Many Channels

So to update I've know cancelled and they wanted £23 extra a month on what I was paying for steam to switch to q.

 

I've said no .

 

They know about the pixalataion a s have told me they don't have a timeframe on a fix.

This message was authored by Neil+Essex This message was authored by: Neil+Essex

Re: Picture Intermittently Pixelating - Many Channels

@TimmyBGood 

Might be , but I expect it to be due to the constant issues with stream . 2028 will not be enough time I suspect to get ready for ip only . 

 

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This message was authored by Super+Anthony This message was authored by: Super+Anthony

Re: Picture Intermittently Pixelating - Many Channels

Agree @Neil+Essex that its probably due to all the constant issues 

This message was authored by David1424 This message was authored by: David1424

Re: Picture Intermittently Pixelating - Many Channels

We also have this problem which is ongoing. The picture either intermittently pixelates or distorts. Sometimes when we turn it on, we get intermittent flashing. This has been happening for the last couple of months. Turning the plug off at the mains and resetting it does cure it for a day or so and then we have the problem again. We are connected to gigalear fibre Wi-Fi and have at least 400mbps. We have tried unplugging the Wi-Fi as well but, again, this only cures the problem for a day or so. Any help would be appreciated 

This message was authored by Super+Anthony This message was authored by: Super+Anthony

Re: Picture Intermittently Pixelating - Many Channels

 Exactly the same issues for me. Sky are aware of it @David1424 

This message was authored by Jporch316 This message was authored by: Jporch316

Re: Picture Intermittently Pixelating - Many Channels

Posted by a Superuser, not a Sky employee. Find out more

@Neil+Essex wrote:

@TimmyBGood 

Might be , but I expect it to be due to the constant issues with stream . 2028 will not be enough time I suspect to get ready for ip only . 

 


Extending by a year also inadvertently gives openreach et al time to complete the fibre rollout ......

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43inch and 55 inch Sky Glass & 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims. Pretend guitar aficionado .. rock on!
This message was authored by Dave6018 This message was authored by: Dave6018

Re: Picture Intermittently Pixelating - Many Channels

Hi, so my issue has recurred. My pixelation/black screen issues. My pixelation issues  

This message was authored by Bazlowski This message was authored by: Bazlowski

Re: Picture Intermittently Pixelating - Many Channels

Don't want to speak too soon, but I've been watching Main Event UHD for the past hour without a single tear or pixelation. First time in months. Fingers crossed this continues.

This message was authored by Jason+Golding This message was authored by: Jason+Golding

Re: Picture Intermittently Pixelating - Many Channels

Good luck @Bazlowski  Fingers crossed, we are all with you, 

 

keep us updated 

 

kind regards 

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