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Discussion topic: Paramount + Freezing With Error 3005 or 9999 (Sky Q/Stream/Glass)
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Message posted on 21 Apr 2025 12:21 AM
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Can’t get Paramount TV
Can't get Paramount TV, it just keeps wearing round
Message posted on 21 Apr 2025 03:55 PM
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Paramount not loading
Spoke to you Friday issues with loading apps
Message posted on 21 Apr 2025 04:17 PM
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Re: Paramount not loading
As we are customers here then you didn't speak to us so I have moved your post to the ongoing topic about this as Paramount and Sky are working on a fix.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 21 Apr 2025 04:46 PM
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Re: Paramount + Freezing With Error 3005 or 9999 (Sky Q/Stream/Glass)
Exactly with me. 8 seconds left to load and that's it nothing else . All the other shows are fine
Message posted on 21 Apr 2025 07:56 PM
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Re: Paramount + Freezing With Error 3005 or 9999 (Sky Q/Stream/Glass)
Yes it gets to 8 seconds and then nothing on paramount!
Message posted on 21 Apr 2025 08:09 PM
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Paramount+
Message posted on 21 Apr 2025 08:15 PM
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Re: Paramount+
Hi,
I've had the same issue.
just called sky and there is a problem with paramount plus and mainly issues trying to watch mobland
Message posted on 21 Apr 2025 08:18 PM
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Re: Paramount + Freezing With Error 3005 or 9999 (Sky Q/Stream/Glass)
I'm glad it's not me . Really was enjoying it
Message posted on 21 Apr 2025 08:18 PM
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Re: Paramount+
Message posted on 21 Apr 2025 08:19 PM
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Re: Paramount+
I have an issue with Paramount + also trying to watch Mobland but advert at the start always freezes on the 8th second in the countdown and an error code is given 3005 which indicates I have an issue with internet however no other service or equipment is having issues and Sky tell me my internet speed is fine, please advise Sky
Message posted on 21 Apr 2025 09:52 PM
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Re: Paramount + Freezing With Error 3005 or 9999 (Sky Q/Stream/Glass)
Trying to watch Mobland series, funnily enough the adverts play with little issue but on the new and every other Mobland episode the stream then crashes at 8 seconds to go before the program starts and results in a screen proclaiming a '3005 Error Code'. Everything else including internet connection and router are just fine, don't bother wasting time trying to reset those. Mobland streaming is the issue not anything else...... looking forward to the issue being resolved.
Message posted on 22 Apr 2025 09:41 AM
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Re: Paramount + Freezing With Error 3005 or 9999 (Sky Q/Stream/Glass)
I have found it happens on any show on paramount +. I can't watch 1923, joe pickett, mobland or anything, it all crashes. there is nothing wrong with my internet - SKY have been aware of this issue for months. Really poor service from Sky.
Message posted on 22 Apr 2025 01:49 PM
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Re: Paramount + Freezing With Error 3005 or 9999 (Sky Q/Stream/Glass)
I agree , when I rang Sky they tried a few things then said it was Paramounts issue . Really dissatisfied
Message posted on 22 Apr 2025 07:47 PM
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Re: Paramount + Freezing With Error 3005 or 9999 (Sky Q/Stream/Glass)
Yup, mine is fixed. Back to 90 secs of ads for every 3 mins of tv. But still something has worked as up and running again
Message posted on 22 Apr 2025 08:42 PM
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Re: Paramount + Freezing With Error 3005 or 9999 (Sky Q/Stream/Glass)
Had the same error for over a week now since signing up, after multiple phone calls and full reboots I cancelled the contract this morning and got my money back, I have use till the end of the day but the weirdest thing has happened, since cancelling it has been flawlessly flying through the adds and plays great on all programmes all day how do SKY explain that.
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