Discussion topic: Our puck isn’t working it’s dead I think we need a replacement

This message was authored by: Susan102 · ‎26 Jul 2024

Our puck isn't working we have tried turning it off using our controller on our other puck and that worked. There's no lights on the puck it's dead. I think we need a replacement

This message was authored by: GD1 · ‎26 Jul 2024

@Susan102 Have you checked the power cable is fully seated? Have you truied turning off at the wall for 2 minutes?

Have you checked the power socket isn't at fault by using another socket?

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This message was authored by: Susan102 · ‎26 Jul 2024

Yes we have done all that the puck isn't lighting up

This message was authored by: MarkGoldsmith · ‎26 Jul 2024

Have you tried turning it on using the button underneath the puck as well? Just as a way to check it's not a remote related issue

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Discussion topic: Our puck isn’t working it’s dead I think we need a replacement

Our puck isn’t working it’s dead I think we need a replacement

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Re: Our puck isn’t working it’s dead I think we need a replacement

Re: Our puck isn’t working it’s dead I think we need a replacement

Re: Our puck isn’t working it’s dead I think we need a replacement

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