Discussion topic: One of my picks doesn’t work

This message was authored by: ScottyScotty · ‎27 Jan 2024

I had two pucks delivered today. The first one set up straight away. The second doesn't even connect to my tv. I have tried on several tvs and with different leads. It seems the puck of faulty. Can't get through on the phone. What to do

This message was authored by: Jporch316 · ‎27 Jan 2024

I'll escalate your post to the online sky community team ... please lookout for a chat bubble to initiate the support

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43inch and 55 inch Sky Glass & sky live camera 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims.

This message was authored by: Addie15 · ‎28 Jan 2024

Hi there! Thank you for escalating this. We have sent an invite to @ScottyScotty.

This message was authored by: Lisa-P1987 · ‎30 Jan 2024

We are still looking to help you @ScottyScotty . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

Thanks

Lisa - Sky Tech Team Expert

Discussion topic: One of my picks doesn’t work

One of my picks doesn’t work

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