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Discussion topic: On sky puck it goes to some random netflix account, not the one I pay for and use. How do I log out

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This message was authored by GCleverley This message was authored by: GCleverley

On sky puck it goes to some random netflix account, not the one I pay for and use. How do I log out

On the stream puck it goes to some random, free netflix account.  I want to login to my proper netflix account.

It said I need to login to this account using a browser, but I do not know what email address this uses so cannot access to remove the device.

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This message was authored by Jporch316 This message was authored by: Jporch316

Re: On sky puck it goes to some random netflix account, not the one I pay for and use. How do I log

Posted by a Superuser, not a Sky employee. Find out more

@GCleverley wrote:

On the stream puck it goes to some random, free netflix account.  I want to login to my proper netflix account.

It said I need to login to this account using a browser, but I do not know what email address this uses so cannot access to remove the device.


Hi 

 

you must have logged into the Netflix account on your stream device when you first switched it up ?

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43inch and 55 inch Sky Glass & 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims. Pretend guitar aficionado .. rock on!
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