Discussion topic: Old remote broken so can’t unpair it - how set up new one?

This message was authored by: MrsNozzie · ‎03 Nov 2024

Puppy chewed the remote and it's completely knackered....can't seem to set up the new one without instructions telling me to unpair the broken one! Anyone have any suggestions please? Thanks 🙏

This message was authored by: lettice · ‎04 Nov 2024

You do not need to unpair the old remote.

Follow the instructions in this help article to pair your new remote control, from step2;

https://www.sky.com/help/home/sky-tv/sky-tv-stream/fixing-a-problem-sky-stream/fixing-sky-glass-remo...

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Discussion topic: Old remote broken so can’t unpair it - how set up new one?

Old remote broken so can’t unpair it - how set up new one?

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Re: Old remote broken so can’t unpair it - how set up new one?

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