Discussion topic: No discovery plus if I go into sky shop the app is not even there
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Message posted on 25 Mar 2024 06:43 PM
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No discovery plus if I go into sky shop the app is not even there
How to connect to discovery plus
went into sky shop app not even there need help
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Message posted on 25 Mar 2024 07:29 PM
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Re: No discovery plus if I go into sky shop the app is not even there
Suspect this is a duplicate threads of https://helpforum.sky.com/t5/Sky-Stream/Discovery-plus-asking-to-upgrade-package/td-p/4597174
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.
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Message posted on 06 Jul 2024 08:22 AM
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Re: No discovery plus if I go into sky shop the app is not even there
Not a duplicate thread, the option to select discovery+ is not available in the sky shop, nor is option to "browse". The supposed solution of subscribing via marketplace is therefore impossible?
Message posted on 06 Jul 2024 01:00 PM
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Re: No discovery plus if I go into sky shop the app is not even there
Hi @hoswahn (and @Dan561 if you are still having this issue). I suspect it is not showing in Sky Shop as you already have Discovery + simply for being a Sky subscriber. See if you have any more success by doing the following (this is how it worked for me a couple of years ago):
Go to the bottom of the home page and select the following in this order: MySky / your products / (enter your PIN) / App Subscriptions
Select App subscriptions / Current / and then Discovery + Monthly. Hopefully it will say £0 per month whilst you have a Sky subscription. If so select Activate subscription.
Also, see the following link for related info:
https://www.sky.com/help/articles/sky-marketplace-subscribe-to-discovery-plus
Good luck 🤞
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