Discussion topic: Netflix failing in evenings
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Message posted on 29 Nov 2025 10:09 AM - last edited: 29 Nov 2025 10:10 AM
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Netflix failing in evenings
Trying to watch Netflix on my Sky Stream has become very hit and miss in recent weeks. Actually, it's always "miss" after 6pm - the screen goes black and that's it until I restart the Stream.
I've taken to watching via my LG TV app, which connects to Netflix quickly every time.
I suspect it's at the Sky server end, but it's making me wonder why I bother with Stream as the Netflix audio and video through the LG are superior. Stream customer since it was introduced but renewing in 2026 no longer a formality. London SE10 btw
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Message posted on 29 Nov 2025 10:11 AM
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Re: Netflix failing in evenings
@nmbailey How od your puck connected to the hub? Is it just the netflix app affected or other apps/channels on the puck?
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 29 Nov 2025 11:20 AM
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Re: Netflix failing in evenings
Just Netflix - all other Apps
fine and Sky broadband delivering 280+ down speed. Puck connected via Ethernet.
I have a second puck connected via the WiFi and that doesn't have the Netflix problem. I'm thinking of swapping them around
Message posted on 29 Nov 2025 11:22 AM
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Re: Netflix failing in evenings
@nmbailey It may be worth swapping them around to see if the same uissue replicates on the swapped puck too.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 29 Nov 2025 07:18 PM
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Re: Netflix failing in evenings
I have same problem... been going on for a number of weeks along with other puck "dropping out" issues randomly (Puck led going out and nothing on Tv screen). Cannot recommend SKY stream to anyone based on reliability.
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