Netflix asking me to upgrade to an advert free plan

[Den3371]

I want to watch a documentary but when I press play it brings up a s reen asking me to choose and advert free plan. I want to stay on my current plan with adverts but the confirm button stays greyed out so it won't let me confirm my selection.

I can watch other programmes without it coming up.

 Has anyone else had this issue? 

[SueD6]

Yes, this happened to me today. Not on all programmes. Went to watch a documentary and like you, it asked me to upgrade.

[mikealanr]

Hi @Den3371  / @SueD6 

There are a number of shows which are not available with the ad supported version of Netflix due to licensing restrictions. See: https://www.whats-on-netflix.com/what-to-watch/movies-and-series-unavailable-on-netflixs-ad-tier/

You will need to upgrade to an ad free version to watch that particular content.

MikeAlanR