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Discussion topic: My sky stream box is not switching on just white light

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This message was authored by Steveuk3 This message was authored by: Steveuk3

My sky stream box is not switching on just white light

Any one help with this sky puck when switching on it's flashes white then goes off and when I press home button on remote it just stays white... anyone help... thank you 

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This message was authored by lettice This message was authored by: lettice

Re: My sky stream box is not switching on just white light

Posted by a Superuser, not a Sky employee. Find out more

Try the advice given in this Sky article, namely step 3 and 4

 

https://www.sky.com/help/home/sky-tv/sky-tv-stream/fixing-a-problem-sky-stream/fixing-sky-glass-sky-...

 
Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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