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Discussion topic: My sky puck will not turn on . White light shows but nothing is going on

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This message was authored by: Twayley

Message posted on ‎17 Nov 2024 05:20 PM

My sky puck will not turn on . White light shows but nothing is going on

Sky puck not turning on. White kight shows then goes  off 

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Avatar for lettice
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Superuser
This message was authored by: lettice

Message posted on ‎17 Nov 2024 07:22 PM

Re: My sky puck will not turn on . White light shows but nothing is going on

Posted by a Superuser, not a Sky employee. Find out more

Have a read and work your way through this help article

 

https://www.sky.com/help/home/sky-tv/sky-tv-stream/fixing-a-problem-sky-stream/fixing-sky-glass-sky-...

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Protect smart tech kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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