2

This discussion topic has been answered Discussion topic: My sky puck has just arrived. Should I connect it now or wait for the engineer?

Reply
Answered - Go to Answer
Avatar for BarleyRiser
Level 1 icon
What's this?
This message was authored by: BarleyRiser

Message posted on ‎24 Jul 2024 05:56 PM

My sky puck has just arrived. Should I connect it now or wait for the engineer?

My sky puck has just arrived. Should I connect it now or wait for the engineer?

Report post
Post 1 of 3
793 Views
0 Likes
Reply
View answer in the context of this discussion

Best Answers
Avatar for CoffeeDrinker
Level 7 icon
What's this?
This message was authored by: CoffeeDrinker Answer

Message posted on ‎24 Jul 2024 06:43 PM

Re: My sky puck has just arrived. Should I connect it now or wait for the engineer?

As @Chorlty226 says, Sky Stream is entirely self-installed and there are no engineer visits for it. As long as you can type in your WiFi password, Stream is very easy to set up and get going.

 

Sky have a quick setup guide video on YouTube: https://youtu.be/oxVeo8adcnQ?si=jxJ0jXwGy3wMAumQ 

Sky Glass & Stream Puck customer w/Sky Entertainments & Netflix, Sky Cinema, Whole Home & UHD/Dolby Atmos add-on.

View this Answer within the discussion

Report post
Post 3 of 3
774 Views
0 Likes
Reply

Did this answer not help you?
Reply

All Replies

Avatar for Chorlty226
Level 2 icon
What's this?
This message was authored by: Chorlty226

Message posted on ‎24 Jul 2024 06:04 PM

Re: My sky puck has just arrived. Should I connect it now or wait for the engineer?

I don't think they send an engineer, it's usually self install, plug it in, plug the lead into the hdmi on your tv and follow the on screen instructions.

Report post
Post 2 of 3
789 Views
0 Likes
Reply
Avatar for CoffeeDrinker
Level 7 icon
What's this?
This message was authored by: CoffeeDrinker Answer

Message posted on ‎24 Jul 2024 06:43 PM

Re: My sky puck has just arrived. Should I connect it now or wait for the engineer?

As @Chorlty226 says, Sky Stream is entirely self-installed and there are no engineer visits for it. As long as you can type in your WiFi password, Stream is very easy to set up and get going.

 

Sky have a quick setup guide video on YouTube: https://youtu.be/oxVeo8adcnQ?si=jxJ0jXwGy3wMAumQ 

Sky Glass & Stream Puck customer w/Sky Entertainments & Netflix, Sky Cinema, Whole Home & UHD/Dolby Atmos add-on.
Report post
Post 3 of 3
775 Views
0 Likes
Reply

Did this answer not help you?
Reply
Answered - Go to Answer